Pulse AI features — deep-dives, the Copilot chat, and AI messaging — run on tokens. If you're on a metered plan or you've used up your included quota, you can top up your balance with a one-time purchase so your AI tools keep working. This guide shows you how.
💡 Tip — Who can use this Available to clients managing their own billing. Find it under Settings → Usage & Billing.
Quick reference
| Step | Action |
|---|---|
| 1 | Top up your balance |
Step 1 — Top up your balance
Click Settings in the sidebar, then open the Usage & Billing tab. In the balance section you'll see your current Balance (in USD) and a Top Up Balance button.
Click Top Up Balance and choose an amount:
- Pick a preset amount ($5, $10, $25, or $50), or
- Enter a custom amount (minimum $5).
Then click to continue — you'll go to the payment processor to complete the purchase securely. Once payment succeeds, the credit is added to your balance and available immediately for AI features.
💡 Tip — Set up auto-recharge to avoid running out If you use AI features often, turn on Auto-Recharge in the same section. You choose a top-up amount and a threshold — when your balance drops to the threshold, Fortis Pulse automatically tops it up so you're never caught short. See our auto-recharge guide for details.
📝 Note — How you're charged Each AI interaction costs a small number of tokens based on its type and length. You can see exactly what you've used — per interaction, with cost — in the "This Month" usage summary on the same billing page. Your balance only goes down when you actually use an AI feature.