If your advisory team has sent you a Pulse Credit voucher, redeeming it adds the credit to your Fortis Pulse balance in a few seconds. From there it can pay for Pulse AI usage or your plan subscription. You'll need the voucher code from the email your advisory team sent you.

**💡 Tip — Who can use this**
All clients, including trials. Codes are single-use and expire one year after they're issued.

## Quick reference

| Step | Action |
|------|--------|
| 1 | Open Settings → Usage & Billing |
| 2 | Click Redeem Pulse Credits |
| 3 | Enter the code and redeem |
| 4 | Check your new balance |

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## Step 1: Open Settings → Usage & Billing

Sign in and click **Settings** in the sidebar, then open the **Usage & Billing** tab.

![Settings, Usage & Billing tab](https://brandassets.lucidusfortis.com/help/redeem-pulse-credit/step-1-settings-billing.png?v=2)

## Step 2: Click Redeem Pulse Credits

In the **Balance** section, next to your current balance, click **Redeem Pulse Credits**.

![Balance section with the Redeem button](https://brandassets.lucidusfortis.com/help/redeem-pulse-credit/step-2-balance-section.png?v=2)

## Step 3: Enter the code and redeem

Type or paste the code from the email (it starts with `fpc_`), then click **Redeem**.

![Redeem dialog with a code entered](https://brandassets.lucidusfortis.com/help/redeem-pulse-credit/step-3-redeem-modal.png?v=2)

**⚠️ Warning — Codes can only be used once**
If the code has already been redeemed, you'll see "This code has already been redeemed." Expired codes show an expiry message. Codes only work for the client they were issued to — a code sent to another company can't be redeemed from your account.

## Step 4: Check your new balance

You'll see a confirmation with the amount credited. Click **Done**.

![Redeemed confirmation](https://brandassets.lucidusfortis.com/help/redeem-pulse-credit/step-4-redeemed.png?v=2)

Your balance updates immediately, and the credit appears in your transaction history as **Pulse Credit**.

![Updated balance and transaction history](https://brandassets.lucidusfortis.com/help/redeem-pulse-credit/step-5-balance-and-history.png?v=2)

**📝 Note — What the credit can pay for**
Your balance can fund Pulse AI usage, or pay for an Access plan — on the plan cards, choose Access and click **Pay with Balance** when your balance covers the price. If your plan is managed by your advisory firm, the credit waits in your balance until your account bills directly.