You can delete your Fortis Pulse account yourself, at any time. Deleting your account erases your personal data — your profile, sign-in, notifications, and push settings — while your company's business records (submissions, scores, advisory logs, documents) stay with your company so its history is not lost.

**💡 Tip — Who can use this**
Every signed-in user can delete their own account. If you want to remove your whole company from Fortis Pulse instead, that's a different process — contact your advisory firm.

## Quick reference

| Step | Action |
|------|--------|
| 1 | Open **Settings** and scroll to the **Danger zone** card |
| 2 | Type **DELETE** to confirm |
| 3 | Click **Delete my account** — you're signed out immediately |

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## Step 1 — Open Settings and find the Danger zone

Click **Settings** in your dashboard navigation and scroll to the **Danger zone** card at the bottom of the Profile tab.

![Settings page with the Danger zone card](https://brandassets.lucidusfortis.com/help/delete-my-account/step-1-settings.png)

**📝 Note — Download your data first**
If you'd like a copy of your data before erasure, click **Download my data** in the same card first. Once your account is deleted, your personal data cannot be restored.

## Step 2 — Type DELETE to confirm

Deletion is permanent, so it needs an unmistakable confirmation. Type the word **DELETE** into the confirmation box — the **Delete my account** button unlocks only when the word matches.

![The Danger zone with DELETE typed and the button enabled](https://brandassets.lucidusfortis.com/help/delete-my-account/step-2-confirm-delete.png)

## Step 3 — Click "Delete my account"

Click **Delete my account**. Your account is erased, you're signed out immediately, and you'll see a confirmation screen.

![The account deleted confirmation screen](https://brandassets.lucidusfortis.com/help/delete-my-account/step-3-deleted.png)

**❗ Important — If you're the only user of your company**
Your company's records in Fortis Pulse are kept even after your account is erased. If you're the only user, your company is simply deactivated as part of the deletion — unless the company still has an active paid subscription. In that case you'll see a message explaining the subscription needs handling first: message your advisory partner in the app or contact support, and they'll either add another user or deactivate the company so you can finish deleting your account.

**⚠️ Warning — This cannot be undone**
Deleting your account erases your sign-in, profile, notifications, and push settings permanently. Your name is also removed from your company's historical records. There is no way to restore a deleted account — download your data first if you want a copy.
